New Doosan Dealer for Southern Scotland and Cumbria
Doosan has appointed James Gordon Ltd (Gordons), based at Castle Douglas in Dumfries and Galloway, as the new Authorised Dealer for the Doosan construction equipment range in the South West and Borders regions of Scotland and for the county of Cumbria in Northern England.
Under the new agreement, Gordons is responsible for sales and servicing of the Doosan crawler, wheeled and mini/midi excavator, wheel loader and articulated dump truck ranges in these areas.
Founded in 1865, Gordons is a well established and much respected business in South West Scotland, with four strategically placed depots in the new Doosan areas, providing a fast, efficient local service for machinery supply and, most importantly, the best possible aftersales support.
Kim Dudley, Doosan Regional Manager – Northern Europe, commented: “We are delighted to be able to appoint Gordons as the new Doosan dealer for Southern Scotland and Cumbria. We were impressed by Gordons’ reputation and focus on the aftermarket and their strong desire to grow their construction equipment business and customer base.
“As a perfect illustration of this, Gordons has already secured a number of new orders for Doosan products and is taking delivery of a significant stock of new machines and parts to ensure good availability for customers in its area. Whilst some of these are to already existing Gordons customers, they include a number of businesses that are new to the company, resulting in an immediate expansion of their customer base.”
Kevin Fraser, Sales Director at Gordons, said: “We are delighted to be appointed as the new Doosan dealer and see this as a tremendous opportunity for the company. We currently employ 85 staff across our six depots and we have dedicated sales and aftermarket staff for the Doosan range already in place, working out of the four depots at Dumfries, Castle Douglas, Castle Kennedy and Whauphill covering our new Doosan area, with a Doosan trained Service Engineer based in Cumbria to serve Cumbria and the Scottish Borders.
“As Kim mentioned, we have quickly won orders from different customers covering a wide selection of machines, including 2 x DX27Z, 1 x DX35Z and DX62R-3 and DX85R-3 mini-excavators as well as larger DX140LC-5 14 tonne and several DX225LC-5 21 tonne machines.”
Gordons‘ customers benefit from the company’s on-site service network, covering everything from emergency repairs to routine maintenance. The company’s factory-trained engineers have many years of hands-on experience of repairs and servicing of heavy plant and machinery. All the company’s service vans are fully equipped with workshop tools and extensive parts for on-the-spot service work.
As well as covering existing contracts, Gordons provides flexible service agreements, depending on the requirements of the customer. The company is offering service and warranty work on all existing Doosan machines in its area, backed by a full selection of genuine accessories and parts. The company is also holding a stock of new and used Doosan branded machines, to respond quickly to customers’ needs.