Focusing on customers with ‘ROSSI FOR YOU’
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- 10 February 2012
- Company & Industry News
Habasit Rossi Ltd. is an affiliated company of Rossi SpA situated in Modena Italy, one of the largest manufacturers of Gear Reducers and Gear motors in Europe. Rossi UK a division of Habasit Rossi UK LTD continues to restructure its operation in the UK in line with its growth objectives for the future. The underlying reason for this restructure has been to ensure that through every process and activity, the customer needs are fully understood and acted upon by talented individuals.
Rossi geared products have a strong reputation for excellent quality and the group has recognised that customers continue to demand greater value for their money. As such the focus is to ensure a greater competitive position is achieved through the improvement of the Operational structure as well as the development of a local Technical department in order to provide complete technically designed solution tailored specifically to each customer's application within the time constraints set by our customers.
The Company has established a strong track record in providing tailored technical solutions for a wide range of applications, such as Material Handling Conveyors, Mixers & Agitators, Quarrying, Mobile Aggregate Machine, and Recycling centres and believes that it is well placed to develop the market through investment in key areas.
Habasit Rossi UK has embarked on a campaign of Creating "ROSSI FOR YOU" specifically focused towards our customers. This campaign is underwritten by investment into key areas within the organisation. The first phase of this investment started with the recruitment of 5 new members of staff in 2011 in order to enhance the skills base of the company in areas such as the Supply chain, technical support and Stock management. The company will continue to invest in the training of its entire staff in order to be the most competent and efficient in its industry.
Further investment will continue through 2012 and beyond with the development of customer portals such as the "ROSSI FOR YOU" portal and the re-launch of a new simplified and updated website. These tools will enable our customer to review the status of their orders in real time along with 3-D drawing download capability, order history and many more tailored functions. The launch of this portal is expected in Q3 of this year.
The group has also invested in a new modern operating computer system and has chosen the Oracle JD Enterprise One system, that will also go live in the UK in Quarter 3 2012. This investment is to ensure that Rossi can meet the growing demands and customer expectation more rapidly, efficiently and control delivery parameters more accurately. The group believes that moving from a unix based system to the ultra-modern Oracle system, further improves in the dependability the group achieves with its customer.
In UK we have an inventory value in excess of £1.0 million comprised of the Company's comprehensive range of electric motors, brake motors, gear reducers and gear motors. Our stock profile includes more than 10.000 assembled gear units and electric motors allowing for immediate dispatch throughout the UK and Ireland. Habasit Rossi can offer gear units with a torque capacity of 20.000Nm from stock in the UK and gear units up to 400.000Nm from stock held in Italy.
The UK subsidiary was established in the Midlands nearly 25 years ago, the UK Company has set ambitious growth objectives for the future. This growth objective has been fully supported through Rossi SPA, Italy where over the last 5 years the company has invested Euro 75 million in new machinery, production facilities and staff to meet the growth trends as the group expands its global foot print.
Habasit Rossi Limited
Rossi Division
Unit 8/9 Phoenix Park Estate
Bayton Road
Exhall
Coventry
CV7 9QN
UK


